Assistance Channels

  • 1 hour ticket response time

  • A 60 minutes Ticket Answer Warranty

  • Our crew of qualified professionals will try their best to reply to your support needs within less than 1 hour. If, however, the problem you have encountered calls for help from the Administrators’ =Team,= we are going to send the ticket to the administrator in charge and will write a note to tell you.

  • Top quality support service

  • Top–class Client Help And Support Service

  • We are working for you round the clock to supply information and technical support as well as to assist you with any issue that you may come across while managing your virtual server. We’ll support you with all pre–configured apps, such as your Operating System, server management panel (in accordance with the VPS type) and the Web Site Control Panel made completely by our company.

  • Intuitive help center

  • An Informative Help Section

  • Each section of the Web Site Control Panel that is provided 100% free with your VPS has a built–in article base. You will find a selection of descriptive how–to posts and a group of step by step video classes that illustrate all the fundamental web site administration responsibilities. You can start using them by clicking the Help or Video keys in the upper right part of each Control Panel section.