1 hour ticket response
Our team of customer service technicians is specialized in providing quick answers to all your queries. We’ll examine your ticket the minute it has been delivered and will reply back to you with a solution within less than one hour after the technical support ticket submission. In reality, our average technical support ticket response time is 20 minutes.
A Top–Notch Support Service
Each member of our help desk team has several years of experience in the Linux cloud web hosting sphere and the vast majority of them have been with us for at least five years. They are all eager to answer all your queries in the most competent way possible.
A User–Friendly Help Section
In the Web Site Control Panel you’ll find an easy–to–browse Help Center section where you can get quick hints on how you can use our hosting services. You can find the answers to your inquiries in the F.A.Q. section, see more info in the web hosting account administration articles or watch our how–to video tutorials.