Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Section

  • The Help Center included in your Web Site Control Panel offers a collection of help articles and frequently asked questions. Aimed toward fixing any common issue that you may possibly come across, they are compiled by our support team of proficient technicians.

  • Top quality support service
  • How–To Videos

  • For those who prefer to discover how to handle a typically encountered problem by watching an instructional video clip, we’ve added a selection of video tutorials to our Web Site Control Panel. All the educational videos are short and simple to comprehend. They offer you visual presentations of various site management techniques.

  • Intuitive help center
  • A 60–Minute Ticket Response Time Guarantee

  • With each of our semi–dedicated servers, we offer a 24–7 customer care service with a 1–hour support ticket response guarantee. A group of skillful technical support engineers will be available to you to attend to all the inquiries that you could possibly have. During non–peak hours, a reply will be offered in even less than 20 minutes.