Customer Support Channels
A 1–hour Response Guarantee
We offer a 1–hour reply warranty with all our Linux cloud web hosting packages, which means that every single help question you submit is going to be responded to within sixty minutes maximum. Our support staff members have been trained to quickly resolve any case and to ensure that you get well timed information on any problem that you possibly have.
A Top–quality Support Service
Our help and support service is supplied by a team of competent techs who definitely are able to reply to your questions without delay. You’re able to speak with the tech support crew by opening a technical support ticket from your Web Site Control Panel or by sending us an email. On working days, you can also contact us on the phone or make use of the live chatting service.
An Intuitive Help Section
Our company has included a thorough practical knowledge base into the Control Panel that will help you receive useful step by step recommendations whenever you want. Each part of the Control Panel features its own contextual support area having a selection of how–to articles. We have also organized video clips to ensure that you get a better visual representation of exactly how to conduct any given process.