A 99.9% Server Uptime
The main advantage of establishing your own cloud web hosting platform is that you do not have to worry about compatibility – you configure a particular set of software applications in such a way so as to work with a given set of hardware components. The final outcome is something a lot more solid and reliable, because there are less potential risks of failure. We have set up our cloud hosting system atop tried and trusted hardware components together with a strongly tweaked version of SELinux so as to set up a very risk–free home for your sites.
Because of this, with all our Linux cloud web hosting plans we give you a 99.9% server uptime guarantee. This guarantee is valid for all our datacenters.
A 99.9% Network Uptime
If you wish to deliver a premium hosting service, you can rarely depend on the default network configuration in a datacenter. We’ve set up our own custom internal network in order to ensure the best possible connection speed with the rest of the world.
And thanks to this, irrespective of which data center facilities you pick: our US datacenter, our UK datacenter, in our datacenter FI, in our East Europe datacenter or our AU datacenter, you can enjoy an assured 99.9% network uptime. And this guarantee is valid for all hosting solutions offered in each datacenter.
A 30–Day Money–Back Guarantee
Irrespective of the fact that we have done everything to lessen all possible risks with our cloud hosting plans and regardless of the fact that our company offers top–class client support, there are times when the customer is just not content with what we have to offer. Or he wants to upgrade to a more powerful hosting solution, such as a virtual private server or even a dedicated hosting server.
Because of this, we offer a 30–day money–back guarantee with all our cloud hosting plans, no questions asked. If you are not pleased, we will give you a refund.
24/7 Technical Support
We’ve carefully selected each individual member of our 24x7 support department to ensure that we can offer you the very best client support that you can possibly get. Each of our technicians has many years of experience working with web hosting accounts behind his back, hence they know very well what they are doing. Besides, they’re at your disposal 24/7/365 – you can call them at any time and they will reply back to you as soon as possible.
Their average ticket response time is less than twenty minutes, whereas with many other web hosting vendors you have to wait for days. And we also offer you a 1–hour response time guarantee. Irrespective of what happens, your queries will be responded to in less than 1 hour.