In the event that you've ever had a cloud web hosting account in the past or you've dealt with any other online service, you probably know from your own experience that for many things it's better to speak with a live person on the phone instead of exchange support tickets or emails. If you want to find out more about a service before you order it or if something small needs to be done, for instance, it is really much easier and quicker to do it live. When you have the option to seek the advice of representatives over the phone, it's also very likely that you are using the services of a real website hosting supplier, not just a reseller. The level of support that you'll get on the phone may differ between different suppliers - from common issues to experienced tech support. Typically most suppliers supply pre-sales assistance and 1st level telephone support, while more complicated technical issues are managed through email or tickets.

Phone Support in Cloud Web Hosting

All of our cloud web hosting plans feature phone support 14 hrs per day even on public holidays, therefore if you don't have an account yet, you're able to give us a call and learn more about our services or whether we will meet the system requirements for your websites. For your benefit, we have local phone lines in the United States of America, the United Kingdom and Australia, so that you're able to call the phone number which is closer to you. If you're an existing customer, we can assist you promptly with any kind of general and billing issues as well as with multiple tech matters in order to save you time and efforts - we acknowledge the fact that sometimes it's quicker to consult with a live person and get things done without delay. Of course, some situations simply cannot be managed on the telephone, so in such a case you'll be able to use our ticketing system.

Phone Support in Semi-dedicated Hosting

We provide live telephone support 14 hrs a day as a part of the support services for every single semi-dedicated server package that we provide. As some issues are more difficult and time-consuming, you may need to open a ticket if you experience such a problem, still for all of your general, billing or minor technical issues you can always call us and we will help you quickly in order to save you the time you'll need to spend on opening a ticket. Even if you do not have an account yet, you're able to find out whether you can host your websites on our cutting-edge cloud platform or you'll be able to receive any other general information about our semi-dedicated services. We now have local phone numbers in the USA, the United Kingdom and Australia as well as an international number, therefore you'll be able to call the one which is nearer to your location.