When your hosting service provider offers live chat support, you are able to talk with a representative in real-time and find out helpful information or get a problem resolved in a timely manner. The advantage of using chat rather than calling to consult with a live person is that you'll need just a computer with access to the world wide web, so you won't pay any charges when you're in a different country or state. In addition, it will be much simpler to copy and paste data like domains, usernames or error messages i.e. details that are sometimes difficult to provide to the other party on the telephone. The live chat is also a quicker option to contact the web hosting service provider's support crew as compared to using a ticketing system. Last, but not least, if some situation requires some more time to be taken care of, you're able to do something else while you wait for guidance on the live chat, so you won't lose time - something that's not possible if you're on the phone.

Live Chat Support in Cloud Web Hosting

As we believe that many situations are often resolved if you speak with a live person, we supply a live chat service for all of our prospective and current customers. The chat is accessible every single day and our customer care representatives can assist you with a wide range of questions and troubles. In case you are not our client yet, you are able to learn more about our cloud web hosting plans and the web hosting environment in general to make sure that your sites will operate properly on our servers. If you already have an account and you have some questions or you experience any problems with some of our solutions, you will be able to get in touch with us through our live chat and we will provide the needed information or assist you to troubleshoot the issue. You'll need to open a trouble ticket for certain problems that require more time or the help of a system administrator, but for a variety of common troubles you can receive help on the spot.

Live Chat Support in Semi-dedicated Hosting

We provide a live chat service that is available to all of our potential and present customers. In case you are searching for a new hosting account, you're able to chat in real time to one of our agents and obtain more information about our Linux semi-dedicated hosting so as to select the right package for your web sites. If you already own an account with us, we'll be able to assist you timely with general, billing and 1st level technicalissues. Although in certain cases you'll need to open a support ticket since there are issues that cannot be resolved through a live chat, we will help you with numerous common tasks, such as installing an e-mail account in an e-mail client or forwarding one domain name to another. This way, you will benefit from prompt support and you'll save many hours.