Live Chat Support in Cloud Web Hosting
As we believe that many situations are often resolved if you speak with a live person, we supply a live chat service for all of our prospective and current customers. The chat is accessible every single day and our customer care representatives can assist you with a wide range of questions and troubles. In case you are not our client yet, you are able to learn more about our cloud web hosting plans and the web hosting environment in general to make sure that your sites will operate properly on our servers. If you already have an account and you have some questions or you experience any problems with some of our solutions, you will be able to get in touch with us through our live chat and we will provide the needed information or assist you to troubleshoot the issue. You'll need to open a trouble ticket for certain problems that require more time or the help of a system administrator, but for a variety of common troubles you can receive help on the spot.
Live Chat Support in Semi-dedicated Hosting
We provide a live chat service that is available to all of our potential and present customers. In case you are searching for a new hosting account, you're able to chat in real time to one of our agents and obtain more information about our Linux semi-dedicated hosting so as to select the right package for your web sites. If you already own an account with us, we'll be able to assist you timely with general, billing and 1st level technicalissues. Although in certain cases you'll need to open a support ticket since there are issues that cannot be resolved through a live chat, we will help you with numerous common tasks, such as installing an e-mail account in an e-mail client or forwarding one domain name to another. This way, you will benefit from prompt support and you'll save many hours.