In spite of the fact that the hosting service offered by the different companies is relatively the same, each provider has a customized platform with its own modifications and different ways to complete certain procedures. That’s the reason why, a big knowledge base would be quite helpful both for persons with zero prior experience and for technically trained individuals who will ultimately learn how particular operations are performed, but will lose valuable time meanwhile. The objective of such a knowledge base is to help make the service fast and easy to use, sparing users a lot of time and energy. The outcome is more gratified customers, since they can swiftly find the info they are searching for, and substantially less work for the tech support engineers, because usually most of the queries and issues that customers have are already outlined in the knowledge base. If the articles themselves are competently written and encompass more things, you’ll be able to discover more not only about your own account, but also about the web hosting service in general.

Extensive Online Documentation in Cloud Web Hosting

If you buy a cloud web hosting account through us, you’ll be bestowed with access to our thorough online documentation where you will see information on just about everything related to our web hosting plans. The topics encompass anything from how to set up an email address on your cell phone, to how to do different things using an .htaccess file. The articles themselves are written in an easy-to-grasp way and include exhaustive manuals on how to do a certain task within your Hepsia hosting Control Panel. You can also find information that’s not associated directly with Hepsia, for example one that concerns software apps on your personal computer. The entire collection of articles will be available in the Help section of the Control Panel, but those that are dedicated to a given Control Panel section can be accessed on the spot. Considering the fact that we have encompassed as many topics as possible, you’ll be able to acquaint yourself with virtually everything associated with your account.

Extensive Online Documentation in Semi-dedicated Hosting

Our Linux semi-dedicated hosting feature thorough online documentation where you will see info on all the features that our custom-built Hepsia Control Panel offers, in addition to solutions to various questions and problems that you might chance upon. All configuration manuals include thorough descriptions, which goes to say that you won’t need to worry about omitting something if you want to export a MySQL database, for instance. The troubleshooting articles encompass different probable causes of given issues and the solution for each one of them, so if you’re unable to send email messages although you have the right settings, for instance, you can quickly see what the reason might be and correct the issue with a couple of clicks of the mouse in your email client. As the Hepsia Control Panel has quite a lot of features, you’ll be able to find related articles in each and every section. If you prefer to browse all help articles, you can use the Help menu, which is located in the upper right-hand corner of the window.